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Welcome to Mazaru Insights

Analysing how well you talk to your customers and how you can reduce service contact, increase sales and boost satisfaction. We can score all touchpoints and comms on readability, confidence, effort, sentiment, jargon, content and comms impact service contact, sales and customer satisfaction

We come in Peace!

  • Drive digital self-service and reduce contact
  • Identify channel and communication hotspots
  • Uncover the business impact of communication
  • Find ways to build rapport and reduce customer effort
  • Benchmark your channels and comms - across
    competitors and best practice companies